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The lady with the StPoo and little dog was charged 1/2 price the first time after the fee went into effect and the full price the second time. The third time she finally showed up and dogs had fleas--said she thought she had gotten rid of them. She...
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I just stumbled on this old thread of mine so I thought I'd update. I started doing one day a week where all dogs drop off in the morning and pick up at end of day. Of course the people who don't get the concept of appointment times were the ones who...
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How about doing a blog? Maybe you can get a spot on PetGroomer.com. There is probably interest; it's just that the internet has made everyone want information for free.
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Just saw this thread. I have an Airedale who lived with the breeder for 8 years and I don't think she was stripped or clippered very often. I've had her 3 years and people are just now starting to notice that her coat looks nice. It took that long....
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Yes, things have been uphill from that day. If not, I'd be on a different forum.The dog that I "missed a spot" on came in two weeks later and the spot was where I left a little hair to try and hide some of the very swayed back. I explained...
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An OES doodle is called a Sheep-a-doodle and as we all know since they are doodles they don't mat...they pelt.The one I groomed at about 1 year of age had the disposition of a Sheepdog and living up to true doodle standard, she was bigger than either...
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My lights that replaced the tubes are in a strip. It looks like a tube with the little lights in it.
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I switched the tube fluorescent bulbs in my front room and grooming room to LED because I got tired of the old tubes not working for one reason or another. I bought the 5000 (brightest). I haven't seen any savings but at least they are supposed to...
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Any idea why the new groomer didn't last? I forget, were her prices really low?
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'I ( meaning the groomer ) have a legal obligation to attend to the clients needs.
But you told her she is NOT your client any longer.
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Not that it really matters with this client but though I'd say I had a new client tell me that her husband is an attorney and he told her not to sign a contract without him first looking it over. I didn't skip a beat and suggested she was welcome to...
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That's what I'm thinking. If she truly thinks you caused this to her beloved pet, she will not be too busy to reply to you. And, she would go to the vet without it being suggested by you....
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When a client is 15 minutes late I call and leave a message saying "I have Chloe scheduled for 9:00. I'm calling to see if you are on your way of if we need to reschedule." If they are in fact on their way, they get the message when they...
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