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  • Serrated Convex shears

    I have a pair of Geib Gator 88 Convex shears. I used them and loved them and then it was time for sharpening. I went to a new sharpener with a dozen blades and 9 shears. I told the receptionist that this one pair was a "convex" shear. she said ok and put a label on them for the sharpener.

    I went back to pick up my things and the same receptionist says here's your things, this is your total, and by the way we charged you double for the sharpening of the convex shears. So I didn't know what to expect since it was the first time having them sharpened. So I just said ok, no problem, thanks and then I paid and left.

    I get out to my van and looked at the shears.

    THIS SHARPENER REMOVED THE ENTIRE EDGE OF THE SERRATED SIDE. I went right back in and explained that I specifically told them that these were convex shears, why would the sharpener do this?

    So she tells me that he had a hard time getting them sharp and that's why they charged extra. I told her that it wasn't the money that upset me, it was the fact that they were serrated and now they are NOT. So she said she would talk to him and took the shears to see if they could be corrected.

    So I went back when they were ready and now they are just ruined. He added a serrated edge back, but it looks like HECK!!!!

    I wasn't rude or anything, but I felt like that was a bad thing for him to do. Shouldn't a sharpener know what a serrated edge shear is and how to sharpen it?

    SO I asked to just talk to him and he tells me that they were "Labelled" as a convex shear which has nothing to do with the type of shear as far as being a serrated edge goes. But if he's the professional here, shouldn't he know what they really were?

    So basically I guess these shears should just go right in the trash. Maybe Geib could recondition them, probably for the cost of the shear.

    Am I being unreasonable here? The rest of my shears and blades were well done. I just think that if I mentioned they were convex and the receptionist labelled them, that they should have been looked at and identified before just honing away at them. I don't know how sharpening works, so I don't know if I'm to blame here or not.

  • #2
    Oh, that is soooo unfortunate! Geib

    Geib wont honor your scissors once so-called sharpened by another. Call the Geib owner and explain your situation. they are very nice and maybe they can do something to fix them. DO NOT toss them. Geib made them and they can do something with them. The guy who ruinbed them should be held responsible! The only mistake you made was going elsewhere when you could have sent them to Geib. Why did't you? Di you not know they sharpen their own? Oh, I would be very angry. Not very professional of them. I would send all my scissors to Geib for Geib and the blade guys for the others if Geib only does their own. I am angry for you!

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    • #3
      honed or non-honed

      Actually it's a question of honed or non-honed. The fact that they are convex means they should have probably been honed. The serration is put on with a tool. Having just had a seminar from Oster/ AE by Chris P. at Burbank , and the fact that I've been able to watch some of the sharpening videos (as DH is a sharpener for shears at Ryan's, he's done mine for years, and I have the high end shears).

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      • #4
        You are not at fault for what happened. I sdon't agree with the charging more because they couldn't get it sharp, if anything then they should not of charged you for it.

        A convex edge is a very fine edge that is extremely sharp and polished. Problem with them is they are very fragile so any contact with dirt can nick and dull them pretty fast. These type of sheas have to have the inside "ride line" worked alson to get it to work properly. These normally don't have a serrated edge due to the fragile edge already. I have sen shears labeld convex, but the were in the "style" of one and not a real convex.

        Unless they shears are ground to nothing they should be salavagable.

        Tim
        Tim Love............... Love's Sharpening
        123 A Hwy 80 E., #3

        Clinton, MS 39056....phone: 601-529-1973

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        • #5
          Yes

          while the bladeguyz are awesome, I'd always send the Geib into Geib to be sharpened. Thus they are guaranteed. Actually had a pair sharpened sent with them from Burbank Expo got them back, but have to get the courage to use them as I know they will be so very sharp I will have to be even more careful.
          Money will buy you a pretty good dog but it won't buy the wag of it's tail.

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          • #6
            ok, I think I understand

            AFter reading more, I think that I understand what the convex means. And I think that maybe I should've just sent them back to Geib in the first place.

            Tim, I'll be sending them to you and will also be sending the rest of my items as well that need sharpening ok. Thanks for responding, I'm ditching the local guy!

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            • #7
              Tim, I sent you a PM

              I am sending my remaining shears and blades on monday. If you can not salvage the convex shears it will be ok, I'll live. But I do appreciate you even just looking at them ok.
              Thanks so much.

              I also watched all the maintenance and blade care videos on your site and I learned alot about what I've been doing so wrong. Thank you so much.

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              • #8
                Crystal, you'll be very happy when you get those shears back.

                Tammy in Utah
                Groomers Helper Affiliate

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                • #9
                  I am already impressed and I havene't even sent out my blades yet. I spent 2 hours last night changing my blade drives and cleaning hair out of my clippers. I have never done that before and it's been almost 5 years grooming for me now. I could have followed directions in the clipper boxes, but it always looked so much more complicated.

                  Now that I watched the videos on the Blade Guyz website, I felt like a fool because it was so easy.

                  I can't wait. Thanks.

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                  • #10
                    Crystal,

                    I always send any of the shears that I bought from Geib to Geib for sharpening. Geib will honor their lifetime full warranty on their shears so long as they are always sharpened by Geib. I love the Geib shears I have ... none of my other shears come close in comparison.

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                    • #11
                      The people that made the mistake should do the honorable thing and replace your shears, period. Obviously they need to educate their front desk staff and remind the sharpening staff to go beyond reading the sticker and actually use their brain! Give me a break, if the sharpener couldn't identify and correctly handle your expensive shears, both he and your shears need to be replaced. I'd be marching back over to speak with the manager and ask for replacement cost. Not to be too rude but really, this was a big miss on their part. Would you blindly shave a Chinese Crested because that was what the note said :}

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                      • #12
                        Originally posted by Crystal View Post
                        AFter reading more, I think that I understand what the convex means. And I think that maybe I should've just sent them back to Geib in the first place.

                        Tim, I'll be sending them to you and will also be sending the rest of my items as well that need sharpening ok. Thanks for responding, I'm ditching the local guy!
                        Hey Crystal,
                        Geib sharpens their gators and gator 88's for $7.50 regardless of how beat up they are (unless Mr. Geib feels they are too badly damaged in which case they don't charge you a dime except the price to ship them back). You just got to mail it to them in Orlando Florida. Address is at their website www.buttercutshears.com and Mr.Geib will sharpen them himself and put the original edge back on it. Their number is 407-678-8023.

                        Comment


                        • #13
                          Originally posted by Beau View Post
                          Hey Crystal,
                          Geib sharpens their gators and gator 88's for $7.50 regardless of how beat up they are (unless Mr. Geib feels they are too badly damaged in which case they don't charge you a dime except the price to ship them back). You just got to mail it to them in Orlando Florida. Address is at their website www.buttercutshears.com and Mr.Geib will sharpen them himself and put the original edge back on it. Their number is 407-678-8023.
                          Hmmmmm, what am I missing? [Sibes peering at Geib's sharpening reciept for 4 pair of Geibs purchased in Oct. 08, mailed out 4/28/09 and sharpened 5/13/09...for $20.00 a pair.]
                          $80.00 for 2 Avantis and 2 Gators, $20.00 a pair, not $7.50. Plus shipping. $91.67 total, and...they were "gone" for close to 3 weeks.
                          I've been a Geib fan for many years...but right now...can't say I'm "feelin the love" back.
                          Often it's not what you say, but how you say it.

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                          • #14
                            My Giebs were gone for a little over 2 weeks (now the edge was fablous and they lasted a lot longer). My total was around 55 for 4 pairs, not including shipping.
                            Never gonna know if you never even try

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                            • #15
                              Originally posted by 4Sibes View Post
                              Hmmmmm, what am I missing? [Sibes peering at Geib's sharpening reciept for 4 pair of Geibs purchased in Oct. 08, mailed out 4/28/09 and sharpened 5/13/09...for $20.00 a pair.]
                              $80.00 for 2 Avantis and 2 Gators, $20.00 a pair, not $7.50. Plus shipping. $91.67 total, and...they were "gone" for close to 3 weeks.
                              I've been a Geib fan for many years...but right now...can't say I'm "feelin the love" back.
                              It depends on the shear type, I think. I do believe that Convex shears are double or more to sharpen than the German shears. It really just depends.

                              I have mine sharpened by Tim (Love's sharpening) or J3 Sharpening here in Utah and have had my Geibs for 3 years. I'm not sure that I'll be needing the warranty for anything.

                              Tammy in Utah
                              Groomers Helper Affiliate

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