that was in a cocker clip. I asked the owner if he liked the skirting that high or if he wanted the breed standard. Of course he had no clue what i meant so i shown him a pick which he then agreed to the standard.The dog was a matted mess and was choppy all over from the owner cutting out mats. For some reason the owner said the ear crop was off and to leave the ears full. His coat was sparse and the previous groomers notes said she was taking a 10 to his back. The last time the dog was in was July. I did get the owner to agree to a nail dream, but no shampoo upgrade for his "schnauzer bumps".
After starting the groom , the little guy understandably was not happy about the brushing. With the different lengths all over I called the owner to recommend just doing a shave down at a longer length and growing it back out for the pet's comfort. He started getting hostile with me over the phone stating how he paid more for this grooming than he has ever and he wanted his money's worth on what he paid for which was a Schnauzer clip! You didn't even know what I schnauzer clip was till i shown you! Grrrrr. I politely replied with the fact that the pet was matted and all different lengths at to leave a "fuller" leg it will be choppy looking. Also that it was more expensive because he add the nail drem. He of course did not care because he stated that it takes forever for the dog to grow coat (which I believed based on the sparseness of it).
Well needless to say i did as he requested. I did do a 7 on his back though because if I did any shorter he would be bald. At pick up I told him he needed to supplement the dog's diet and talk to the vet as to what might be causing his poor coat growth. To no longer continue taking him so short as it is probably damaging the hair follicle and that I would do carding techniques to each groom to try to help. He needed to reschedule at least every 8 weeks and do a medicated shampoo. He just took the appointment card and said, "ok thanks, I'll call" and left. Sometimes I wonder why I even bother trying to be a better groomer when these are the people I have to work with....."sigh". Well hopefully he'll get home and see an improvement and head my advice.
After starting the groom , the little guy understandably was not happy about the brushing. With the different lengths all over I called the owner to recommend just doing a shave down at a longer length and growing it back out for the pet's comfort. He started getting hostile with me over the phone stating how he paid more for this grooming than he has ever and he wanted his money's worth on what he paid for which was a Schnauzer clip! You didn't even know what I schnauzer clip was till i shown you! Grrrrr. I politely replied with the fact that the pet was matted and all different lengths at to leave a "fuller" leg it will be choppy looking. Also that it was more expensive because he add the nail drem. He of course did not care because he stated that it takes forever for the dog to grow coat (which I believed based on the sparseness of it).
Well needless to say i did as he requested. I did do a 7 on his back though because if I did any shorter he would be bald. At pick up I told him he needed to supplement the dog's diet and talk to the vet as to what might be causing his poor coat growth. To no longer continue taking him so short as it is probably damaging the hair follicle and that I would do carding techniques to each groom to try to help. He needed to reschedule at least every 8 weeks and do a medicated shampoo. He just took the appointment card and said, "ok thanks, I'll call" and left. Sometimes I wonder why I even bother trying to be a better groomer when these are the people I have to work with....."sigh". Well hopefully he'll get home and see an improvement and head my advice.
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