Just had the second dog sent to the clinic from the local Petsomething. First one was brought in by owner ( and clinic tech ) after the dog had received a four inch slice in the neck ( required 10 stitches to close - was done without owner being informed until after the fact when picking up dog). They blamed incident on mats and that dog 'moved'. anybow, dog looked like it had been shaved with s seed whacker. The body had been poorly stripped with a 10 blade, the feet, sani, and and head hadn't been touched. Nails not done. Pads not shaved. Ears not cleaned.
Second one came in today. Same condition - without sliced neck and stitches. They told the owner they would not groom the dog cause it 'moves to much'. This one was terrified of everything by the time I got it. It took hours to get calm enough to even coat with clippers, and get remaining mats shaved off. This was an 11 month old terrier mix that deserved better from grooming professionals.
Can anyone please tell me what is the Corporate logic behind sending out dogs without finishing them? Why are they stripping dogs in such an ugly fashion? ( wish I'd taken pics to share and explain better) My problem is I don't want to trash anyone else's work but this is truly abysmal. I try to offer the upset owners some comfort by telling them that a Corp can't allow their people to take the extra time some dogs need but the is just a BS spew from me to keep the peace.
Second one came in today. Same condition - without sliced neck and stitches. They told the owner they would not groom the dog cause it 'moves to much'. This one was terrified of everything by the time I got it. It took hours to get calm enough to even coat with clippers, and get remaining mats shaved off. This was an 11 month old terrier mix that deserved better from grooming professionals.
Can anyone please tell me what is the Corporate logic behind sending out dogs without finishing them? Why are they stripping dogs in such an ugly fashion? ( wish I'd taken pics to share and explain better) My problem is I don't want to trash anyone else's work but this is truly abysmal. I try to offer the upset owners some comfort by telling them that a Corp can't allow their people to take the extra time some dogs need but the is just a BS spew from me to keep the peace.
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