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Update on the crazy customer who filed a chargeback

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  • Update on the crazy customer who filed a chargeback

    Hi everyone,

    I wrote a few weeks ago asking for advice on a customer who filed a chargeback. Just wanted to give an update on the situation. I wrote a letter to the credit card company telling them what happened. They have decided in my favor and are denying the chargeback! Yippee!!! Thanks for everyone's advice!

  • #2
    WTG! Good for you and congrats

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    • #3
      Good for you!

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      • #4
        $$$

        Maybe to avoid this in the future....ask for cash payments from new customers. JMO

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        • #5
          I went back and read your post on this, must have missed it before. What an awful client that was. Hope she doesn't ever come back to you.

          Glad you fought her chargeback and you won. You did everything you possible could to help this lady, except glue the hair back on the ears!
          "There is no psychiatrist in the world like a puppy licking your face."
          Diane

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          • #6
            Wow, you don't hear stories like this very often.

            You know, sometimes people cannot be made happy no matter what you do. They live a sad existence.

            Tammy in Utah
            Groomers Helper Affiliate

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            • #7
              I am happy for you, and I learn too.. thanks for the posting and updating

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              • #8
                Good for you! I guess she's on your DO NOT BOOK list now! lol

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                • #9
                  That's great! I'm so happy for you.

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                  • #10
                    Thats why I only take cash!!!!!!!!

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                    • #11
                      Glad to hear it too! What a pain in the neck!
                      Erin
                      No Fur, No Paws, No Service.

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