I have a home-based business - about 9 months old. Not much in the way of rebooking. (Lots of customers return, but don't reschedule until they want to come back!)
I have an idea for a program to encourage rebooking. I would sign people up - we would agree on an appropriate grooming interval - I would give them a new appt each time they come - every tenth appt would be free - also free nail trims as long as they're in the program. They would have to maintain the schedule to stay in the program - (within reason considering family emergencies etc.)
Has anyone else ever done anything like this at home or in a salon? I know that my corporate job has a similar program, but I didn't know about others. I have asked people if they want to rebook, but they just say they'll call back, and I would really LOVE to get those appointments in the book! LOL!
Am I hurting or helping myself with this idea? Lots of feedback would be very welcome. Thanks!
I have an idea for a program to encourage rebooking. I would sign people up - we would agree on an appropriate grooming interval - I would give them a new appt each time they come - every tenth appt would be free - also free nail trims as long as they're in the program. They would have to maintain the schedule to stay in the program - (within reason considering family emergencies etc.)
Has anyone else ever done anything like this at home or in a salon? I know that my corporate job has a similar program, but I didn't know about others. I have asked people if they want to rebook, but they just say they'll call back, and I would really LOVE to get those appointments in the book! LOL!
Am I hurting or helping myself with this idea? Lots of feedback would be very welcome. Thanks!
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