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Psycho callers: my problem! O/T

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  • Psycho callers: my problem! O/T

    Ok Ladies and Gents,
    Here is my problem with a caller:

    There is a business woman near me that offered to help me when I started my business. She is a well known business woman and has a lot of experience with pets & owners. So her offer was accepted and I told her if I had any questions I would contact her and I thanked her.

    Well, this lady has gone from being there to help if I needed it, to trying to control everything to do with my house, my business and even me. This has gotten out of hand.

    She has been calling me non stop. 5 times yesterday within a few hours, and today I went out to pick up my shop sign only to find that there were 4 messages on my machine when I got home, each was a message of at least 5 minutes long and the longest was about 10 minutes. She knew I was going out, and she knows my husband is asleep in the day because he works nights, yet she calls non stop and this has been going on for about 2 weeks now!
    I want a nice clean look for the front of my house, I have huge windows in the front porch, and I went with white mini blinds on all of them, stenciled a few paw prints on the glass and got some dog bone signs with cute sayings on them that form a kind of valance ....and my sign is in the middle window, it was professionally made, white background and I have had many compliments on it today.
    Unfortunately, she does not like it, and didn't like it from the minute I told her in an e-mail what my plan was, after she had told me she was going to make me curtains for the windows and give me some stuffed dogs...so I sent her an e-mail thanking her for her thoughts on the porch, however I said I wanted a clean look and would be buying mini blinds and doing a few stencils and the sign, that was all I wanted. Well, I got message after message about how she will make me a fabric doghouse, and I don't want blinds, and a whole lot of other things...it was such a messed up message that I actually asked someone from this forum to call me so I could play it for her to get her thoughts on the call!
    She was talking about me doing a doggies Olympics, and putting dog paws in Plaster of Paris and measuring tails, and giving out medals...She wants me to have fabric this and fabric that, and stuffed dogs everywhere. I am at a loss of what to do.
    I can't offend her or I risk taking a huge loss in business, yet I have tried everything I can think of to tell her not to call so much, and that I appreciate her concern, but it is my business, I will make mistakes and I'll learn from them, but I can't take every piece of advice and just go with it. She just doesn't understand that.
    I am really not used to this type of person, and I am really getting mad, and stressed, if she was anyone else she would have gotten a smack in the head by now for harassing me this much. I never asked for her help or opinion, she offered and I have only asked her opinion on one thing and that was advertising, what has worked for her, and what would be a waste. I have never asked her opinion on my decor, my shop, my sign, or anything else. She can see my house from her's and has made a point of even telling me the size of my windows, in inches I might add, so I wonder, did she actually came over and measure them! She has told me I spend too much time on my laptop, she see's me on the computer in my living room way to much! She also thinks the message on my phone should be changed and she hates the name I came up with....

    Tell me, how does a diplomatic person get out of something like this, because I am far from politically correct or diplomatic! The best idea I could come up with after trying to talk to her, and send her an e-mail hoping she would get it, is now I am thinking I may have to run her over with my car!
    Any suggestions are welcome because this is really getting to me, and I have enough worries right now, without being spied on, and being made to second guess every decision I make.
    Please, what do I do about this? How can I make it stop?
    Stressed-fully yours,
    Lisa

  • #2
    I am trying to figure out what kind of "big whig" this person is that you arre so scared of making her mad or insulting her. Is she Queen of Canada or something....lol... Unless you live in a VERY small town (though even if you do) I just don't see how one person could be so influential that she could ruin your business. Seems like if this is her personality that surely many others have seen how pushy and ingrating she really is.

    The first few years after I opened my business I was scared to death if I upset or made ANYONE mad. I was sure they would "spread the word" and it would be a death sentence for my shop. I have since figured out in my 16 yrs of business that just isn't very realistic. Maybe you are inflating this persons importance because of "newbie" jitters???????

    I would be upfront, polite and FIRM in letting her know that while you appreciate all of her advice and input that you are happy w/the way your shop is coming along and are having FUN doing it on your own. I would also remind her that you only wanted her advice in advertising matters (BTW, are you paying her?). Though I don't believe that I would ask for her help in advertising anymore.

    This woman obviously has boundry issues (she sounds rather psycho-stalker from your descriptions). Save all the messages "just in case" anything should come of this so you have proof of her rather frightening behavior.

    Hope you can cut her loose w/out having to get mean about it. She sounds like work!
    SheilaB from SC

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    • #3
      Where is that recent thread about offering help to people who do not ask for it? I think she needs to read it.

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      • #4
        I agree with what Sheilabgroomer said. I wouldn't worry about her bad mouthing you to people she knows because I am sure they all know what a psycho she is.

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        • #5
          Geez, what a control freak! I cannot abide people like that. The worst part is that ignoring them wont make them go away. Rather, it seems to add fuel to the fire and make them all the more determined to get their point across - after all, they KNOW they're right in everything they say and do, and are convinced that you need their guidance. It doesnt help that she lives across the street from you either. I'd bet my left boob that if you live in an area with an hoa, she's on the board, if not the president.

          Im afraid I cant give you any diplomatic way of setting this woman straight. My response would be laden with sarcasm and, while couched nicely, leave no doubt how I felt about it.

          Her: You need to get curtains made of out organic bunny fur and lined with hemp for your 42 1/2" x 38 1/4" windows. You need to change your salon name to Across The Street From Queenoftheworld Grooming. You need to give me my own dedicated phone line that rings straight into your frontal lobe so I can contact you whenever another harebrained idea pops into this thing I call a brain.

          Me: (all wide eyed innocence) Wow. Good idea. Ill get right on that (no inflection, deadpan expression). Cross arms and stare (one of my favorite techniques that covers a variety of awkward situations). Fart in her general direction. Do NOT apologize for the smell.

          Her: Well?

          Me: Wow. Good idea. Ill get right on that....

          Rinse and repeat as necessary.
          Guard well within yourself that treasure, kindness. Know how to give without hesitation, how to lose without regret, how to acquire without meanness.
          George Sand (1804 - 1876)

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          • #6
            Blame it on the dog.

            Originally posted by PuppyFluffer View Post
            You need to change your salon name to Across The Street From Queenoftheworld Grooming. You need to give me my own dedicated phone line that rings straight into your frontal lobe so I can contact you whenever another harebrained idea pops into this thing I call a brain.

            Me: (all wide eyed innocence) Wow. Good idea. Ill get right on that (no inflection, deadpan expression). Cross arms and stare (one of my favorite techniques that covers a variety of awkward situations). Fart in her general direction. Do NOT apologize for the smell.

            Her: Well?

            Me: Wow. Good idea. Ill get right on that....

            Rinse and repeat as necessary.
            Blame the smell of flatulence on HER dog. Ask "My God! What do you feed that thing?"

            That whole thing about flatulence reminds me of a joke regarding the President, Queen Elizabeth, and the horses drawing the royal carriage they were riding in, but that's another story.
            "With God's help, all things are possible!"
            Laura Lee Ray
            I am kats_melody on eGroomer. Follow my Twitter tweets - @ZOOMGROOM on Twitter.com

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            • #7
              OMG PuppyFluffer

              I almost wet myself reading your post. I can be the most nasty person in the world, dripping with sarcasm, and looks that can kill, and if this were any other person I tell you I would be out of this situation now!

              This morning she showed up at my door at 8:30 am, rang the bell 4-5 times and then knocked on the window! I was awake until 4:30am, and am not a morning person anyways, so needless to say I did answer the door, and she tells me the porch looks great. However at 8:30 I should be properly dressed and have my makeup on to greet visitors...I'm grinding my teeth even now. It is time for a talk with her again. She is partially insane I am sure of it, and my husband who worked night shift last night was certainly ready to throttle her this morning. I guess the time for a reasonable conversation has passed, and it is time to distance myself and when she has a great idea, instead of thinking about it, I'll just say no, that isn't for me. End of conversation.
              Time to take over and set her straight and if I have to suffer the consequences, so be it. I can always get a part time job if my business starts to go down the drain, and that will give me time to try to get it back and stay a float!

              Wish me luck, cause it ain't going to be pretty!
              Oh, and the chances of seeing me dressed and in makeup at 8:30 on a Saturday morning is about the same as me winning the lottery, I will groom until 11pm if I have to, and I groom 7 days a week but don't have a lot of clients yet, so I have days off when nobody books in for that day. I do not groom before 10 am because I am very cranky in the morning and that is why I stay open evenings and weekends, so I can wake up, have my coffee and relax before I start the day LOL! Besides, I've only ever had 2 people ask for morning appointments, so I've lucked out there

              Wish my luck people...I am going to need it!
              Lisa

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              • #8
                LOL, Lisa! Next time, try answering the door naked - maybe invite her in for some special tea and ask if she'd like a backrub....

                That oughta do it.
                Guard well within yourself that treasure, kindness. Know how to give without hesitation, how to lose without regret, how to acquire without meanness.
                George Sand (1804 - 1876)

                Comment


                • #9
                  No Way!!

                  Originally posted by PuppyFluffer View Post
                  LOL, Lisa! Next time, try answering the door naked - maybe invite her in for some special tea and ask if she'd like a backrub....

                  That oughta do it.
                  With the way things are going she'd be on the couch and starting to take her shirt off.... YIKES!

                  You guys at least made me laugh so I got a break from pulling my hair out...I have no idea what gave her the idea to do plaster molds of dogs feet and measuring the tails for an Olympic sport, and I do have a witness on here that heard her say that!!!! So it isn't just me making things up, she is really messed up!
                  The next person who knocks on my window and rings the bell at 8:30 am better have an appointment or they should read my sign : Ring the doorbell and run, the dogs need exercise!

                  Thanks for the cheer up everyone, at least I can laugh about it until the next phone call or visit!

                  Lisa

                  4 wheels move the body, but 2 wheels move the soul, and it is almost biking season!!!!!!!!

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                  • #10
                    That is one scarey woman!
                    I think I would just do the broken record thing and say ''thanks, but I have have everything under control..'' and say you have to go.
                    Although from the sounds of it, you may need to be a little more direct.
                    I think as long as you say what ever you need to say respectfully, what can she really say to other people? If you smile and say gently "you are calling and visiting too much.. I need you to give me space to work out the details of my business. I know you are trying to help, but I want to do this on my own. I will call you if I need your input" (you will never call her again). Or you could drop off (when she is not home!) a little thank you card with a bunch of daisys and say it in a card.
                    What a tough position to be in! you don't even have the privacy to go on your computer with out this woman watching you from her place. Creepy.

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                    • #11
                      She might very well be a psycho and I'd definitely want to tell her where to go, but I'm curious to know who she is in your city. If she is as known and respected as you say, then she could be acting this psychotic for one of two reasons. One is that she's just that powerful that it's all gone to her head and so everyone who works with her is scared to say anything--kind of that movie-star diva situation. Or she could be a perfect saint in her professional life and save it all up for her home-life, ie: family and neighbours such as yourself.

                      I don't know what the best thing would be to handle this but I would try not to blow up on her or burn any bridges. The next time she tries talking to you about it I would say something like "My vision for my business is not compatible with yours and there's just no point in talking about it anymore...we don't have similar taste in decor etc..." If she tries ramming her ideas down your throat just be cocky and say "I know what I'm doing, No, I like my idea, and actually, i think this will work better, then change the subject. Alot of us think teddy bears as decor is annoying and childish....I'm assuming you've been a bit timid with her up until now? If that's the case then she should back off in a couple days but if you're standing your ground and she's still acting like she lives there too, I'd subtley bring up all the ways in which you could have her charged for stalking and possibly tresspassing and peeping. See if that scares her off.

                      I have a neighbour who tries to advise me on what to do with my garden and it's really annoying. We kept talking but I would change the subject if gardening came up. She gets the hint, and now there's nothing in common so we barely talk, which is nice.

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                      • #12
                        btw

                        btw good luck with that!! let us know what happens!

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                        • #13
                          Originally posted by PuppyFluffer View Post
                          LOL, Lisa! Next time, try answering the door naked - maybe invite her in for some special tea and ask if she'd like a backrub....

                          That oughta do it.
                          My husband did that to a couple people that came bearing the word of a higher power at 7:30 in the am on day. Well he had on underwear and they have not been back since!!LOL! I would not have taken such drastic measures but I asked them 3 times not to come back!!

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                          • #14
                            Originally posted by my.cats.name.is.psycho View Post
                            I have a neighbour who tries to advise me on what to do with my garden and it's really annoying. We kept talking but I would change the subject if gardening came up. She gets the hint, and now there's nothing in common so we barely talk, which is nice.
                            OMG! [Sibes picking jaw up out of potting soil] You can tell me how to raise and train my dogs, run my business, how to cook, how to dress, how to manage my finances, what kind of car to drive, and how to raise my kids if I ever buy some,....but MY GARDEN????
                            Oh NOOOO....you SO don't wanna GO THERE! [looking around for Smarten and hoping she has her steel-toed boots on.....KANK needed in aisle 4!]

                            Lisa...I feel for you. It's really hard....dealing w/ those types of people.

                            I had one like that years ago in my old neighborhood, and it bordered on an explosion by me.
                            I ultimately told her that she was taking ALL my energy I needed to devote to my business and forcing me to use it on her, and that I feared my business and personal relationship were beginning to suffer the toll.

                            I told her that her unsolicited advice was putting me in a very awkward position because I didn't want to hurt her feelings.

                            And I told her that what I needed most from her...was for her to be available IF and WHEN I had a question. (Then I made a point to call her about once a month w/ a question like "do I have to use real butter when I make Toll House Cookies, or can I substitute lard"?)

                            I don't know if any of this will work for you, because as Sheila said...this gal sounds like she has serious boundary issues.
                            If all else fails...import a PuppyFluffer and a Baddog.
                            Often it's not what you say, but how you say it.

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                            • #15
                              Sibes i had way too much wine and now im pissing in my pants from you. I love u gal. I needed a good laugh. Glue where is your backbone here. You didn't sign a contract with her. There was no exchange of money for her help and services. GET RID OF HER.
                              Stress is nothing more than a socially acceptable form of mental illness.- Richard Carlson

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