Just wonder how many of you follow groomers us neck harns on small dogs you groom.
this may sound like a strange question but, here is why I am asking.
I groomed a small 4lb dog yesterday. that I have groomed many times. I put the harns on the dog neck very loosely and had no problem during the grooming. she did not pull or strain on the harns.
I completed the grooming and returned the dog to the customer once I set the dog on the ground the dog coughed a few time. I said whats wrong girl bend down and rubbed the dog and it stoped caughing. the customer told me she does that (cough) when she excided and that was that.
The customer call me and said she had taken her dog to the vet. because she keeps coughing.
The Vet told her that the dog looks like it had just been groomed and wanted to know if the groomer used a harnes on its neck and if so that this has caused the trachea to collapse
In so many word its my fault.
since the dog had not been strain by the harnes during grooming. I do not know how I could have caused this.
Not sure how to handle this one, I have in the knicked a dog while grooming in the past
I didn't charge for the grooming and I paid the vet bill in full,without any question this was my responsiblility.
She said that the dog is on medication to help her breathing, if that does not help her she might need an operation to open the airway. which will lead to more cost,
I know I didn't do anything to cause this, so I am not sure how to handle this problem.
do you have any thoughts on how to handle this.
I want to do whats right.
this may sound like a strange question but, here is why I am asking.
I groomed a small 4lb dog yesterday. that I have groomed many times. I put the harns on the dog neck very loosely and had no problem during the grooming. she did not pull or strain on the harns.
I completed the grooming and returned the dog to the customer once I set the dog on the ground the dog coughed a few time. I said whats wrong girl bend down and rubbed the dog and it stoped caughing. the customer told me she does that (cough) when she excided and that was that.
The customer call me and said she had taken her dog to the vet. because she keeps coughing.
The Vet told her that the dog looks like it had just been groomed and wanted to know if the groomer used a harnes on its neck and if so that this has caused the trachea to collapse
In so many word its my fault.
since the dog had not been strain by the harnes during grooming. I do not know how I could have caused this.
Not sure how to handle this one, I have in the knicked a dog while grooming in the past
I didn't charge for the grooming and I paid the vet bill in full,without any question this was my responsiblility.
She said that the dog is on medication to help her breathing, if that does not help her she might need an operation to open the airway. which will lead to more cost,
I know I didn't do anything to cause this, so I am not sure how to handle this problem.
do you have any thoughts on how to handle this.
I want to do whats right.
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