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  • Online Client Agreement Form

    I have a grooming client agreement form. Thing is, being house call, it's a pain to have it with me along with all the other stuff I have to haul about. Does anyone do an online submitted, e signed, client agreement? I really want to just direct my new clients to the website and submit it. I have a registeration form on my website but it doesn't have all my policies. If it's online, I think they'll actual read through it.

    Any idea how to go about this? Thanks a bunch!
    That Tenacious Terrier!
    www.thattenaciousterrier.com
    https://www.facebook.com/ThatTenaciousTerrier

  • #2
    I have a new client registration form along with a policy letter. I think the other form would be easy enough to put together though. Even if it was a word or PDF that they downloaded, printed and handed when you get there it is a great idea. I will likely add one to my site for new clients.
    <a href="http://www.groomwise.typepad.com/grooming_smarter" target="_blank">My Blog</a> The two most important days in your life are the day you are born and the day you find out why. –Mark Twain

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    • #3
      Originally posted by Canopener Sally View Post
      I have a grooming client agreement form. Thing is, being house call, it's a pain to have it with me along with all the other stuff I have to haul about. Does anyone do an online submitted, e signed, client agreement? I really want to just direct my new clients to the website and submit it. I have a registeration form on my website but it doesn't have all my policies. If it's online, I think they'll actual read through it.

      Any idea how to go about this? Thanks a bunch!

      My Online Reservation Request Form The client fills out the form, then has to acknowledge the "Policies, Terms, and Conditions" before their reservation request is accepted. Clicking on the "Policies, Terms and Conditions" link takes them to that page. That link is on EVERY web page of my web site.

      Maybe you can get some ideas from that. If you fill out the form, please put 'Test" in the comment box so I won't charge you a cancellation fee. :-) Just kidding.

      Laura
      Last edited by kats_melody; 02-03-10, 08:06 PM.
      "With God's help, all things are possible!"
      Laura Lee Ray
      I am kats_melody on eGroomer. Follow my Twitter tweets - @ZOOMGROOM on Twitter.com

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      • #4
        Originally posted by kats_melody View Post
        My Online Reservation Request Form The client fills out the form, then has to acknowledge the "Policies, Terms, and Conditions" before their reservation request is accepted. Clicking on the "Policies, Terms and Conditions" link takes them to that page. That link is on EVERY web page of my web site.

        Maybe you can get some ideas from that. If you fill out the form, please put 'Test" in the comment box so I won't charge you a cancellation fee. :-) Just kidding.

        Laura
        Laura, thanks. I can dig that. How was the form constructed?
        That Tenacious Terrier!
        www.thattenaciousterrier.com
        https://www.facebook.com/ThatTenaciousTerrier

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        • #5
          Originally posted by Canopener Sally View Post
          Laura, thanks. I can dig that. How was the form constructed?
          Hubby built it using a program called FormMail. You can Google it for the web site. If you do your own web site, it's a free tool that will make the form for you, and send the requests to a e-mail address of your choosing. If someone else does your web site, they should know about FormMail.
          "With God's help, all things are possible!"
          Laura Lee Ray
          I am kats_melody on eGroomer. Follow my Twitter tweets - @ZOOMGROOM on Twitter.com

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          • #6
            Kats....you can't be serious with your terms and conditions. You have scores of grammatical errors. This sentence made me chuckle...

            "We have determined we cannot profitably perform services using a flat rate schedule due to the variation of condition of each individual pet. "

            You should edit the text, you say the same thing over and over. You have run on sentences, bad grammar and a few spelling errors.

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            • #7
              ?

              Originally posted by baddog View Post
              Kats....you can't be serious with your terms and conditions. You have scores of grammatical errors. This sentence made me chuckle...

              "We have determined we cannot profitably perform services using a flat rate schedule due to the variation of condition of each individual pet. "

              You should edit the text, you say the same thing over and over. You have run on sentences, bad grammar and a few spelling errors.
              She got her point across and it sounded professional. Typos happen move on.

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              • #8
                I have a grooming policy. It is posted on my webiste for clients to read. I encourage all of my new clients to read it, but I carry multiple copies of it with me and have a client sign it on site. I have them sign a new one each year should i decide to revise it.

                I ask them after signing it if they would like a copy to keep for their records. If they do I mail or leave another signed copy with them. I spent a month putting mine together. Since most of my clients are mobile and get groomed every 4 to 8 weeks a lot of it does not apply to them. I simply tell them that it protects them and me should a problem arise.

                If they are familiar with any good salon its not an issue. You can read mine at www.celebritypetsgroming.com. I only wish it wasn't so long and by noo means is it perfect, but I think I covered all my bases.

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                • #9
                  I read Kat's terms and conditions and they seem fine to me. Its the nature of a legalistic document to be repetitive and somewhat monotonous in order to be comprehensive.

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