...Boy did I stick my foot in my mouth this time. It was the end of the day Saturday, and I saw a lady walking a cute WFT around my shop. I went over to say hello to the dog and found out that she had been wanting to try someone to handstrip her dog and everyone else around was too expensive. I replied that I charge a lot as well since it's quite time consuming. (9 mo old puppy, never been groomed before. I could see a lot of coat needed to come out.)
As we're discussing pricing and grooming choices, my boss walks by behind her, does a double take and frantically starts waving her arms. I'd pretty much already sealed the deal, I wasn't sure what the problem was, and I couldn't figure out how to gracefully back out, so I made the appt for Friday. After the customer left, my boss came over and said that dog was absolutely awful and the reason every shop around had quoted an exorbitant price was because they knew how he was. I was the only (new) one that didn't know! Great. Can't wait for Friday! Sigh.
As we're discussing pricing and grooming choices, my boss walks by behind her, does a double take and frantically starts waving her arms. I'd pretty much already sealed the deal, I wasn't sure what the problem was, and I couldn't figure out how to gracefully back out, so I made the appt for Friday. After the customer left, my boss came over and said that dog was absolutely awful and the reason every shop around had quoted an exorbitant price was because they knew how he was. I was the only (new) one that didn't know! Great. Can't wait for Friday! Sigh.
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