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say what?!
grinch here, guy walks in today, iask what can i do for you? (dumb) he says YOU ARE going to groom my dog?! wtf? so i said be glad to, the next appointment is xxxx, boy was he mad,sheesh,, had he been nice i would have groomed it,for some reason i don't respond well to being ordered to do something in a rude way...happy note, i got notes for myself, came right after grumpawumpuss left.
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~~Everyone is entitled to my opinion!~~ -
I would have had an opening in July for him. -
Ditto!! I have no time for rude & demanding people. Sounds like he fit into both categories...Originally posted by Jersey View PostComment
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sheesh
What a butt! Way to go on not letting him boss you around!!Comment
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Good for you! I don't know but it seems people are more crabby this year and expect everything for nothing. Glad you stood your ground!Comment
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ROFL... I hate to admit it but I love getting folks who come in with this attitude. Of course being trained & working in the field of counseling.. I have a thing for dealing with 'attitudes'. I get those who come in with 'the facial expression, the vocal infractions, the body language etc..' I look at the pet, I get overly sweet, almost to the point of needing a insulin shot to deal with it...LOL, then I look at the owners and immediately reply with something like...
" Oh my, I know you have been sooooo busy with house, family, job, etc.... I guess you didn't hear 'fluffy' telling you she needed grooming weeks ago... after all isnt your pet the center of your entire world?".. I laugh as though Im on their side.. understanding that their lives must be sooo busy they don't have time to breath... I empathize with them, let them know I understand just how important their precious pet is, then I slip in how I am sooooo sorry, we have been booked for the week before more holidays months before.
I let them rattle on and on and on, the steam in their tirade begins to lesson.. I offer the 'look' and they eventually schedule for a later date.
The old phrase goes : "You can catch more bee's with honey than you can with vinegar" works every time!Comment
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Wow, I really have no use for people that, not in my client list for sure! I think I would have asked him if he wanted to book for NEXT xmass since it is almost full already
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For those of us who don't really respond well to being someone's doormat, well that isn't always possible. I would never walk into some business and demand anything, ever. I expect the same thing of my clients. Someone else may have those people.Originally posted by RPS View PostI saw the angel in the marble and carved until I set him free.
-MichelangeloComment
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RPS, I am not sure that is a bee I'd want to catch. I think I'd rather send it somewhere else to make their demands.
But otherwise, I agree with your statement.
Tammy in UtahGroomers Helper AffiliateComment
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Sometimes bees just need to get smushedComment
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