What is it with people who are friendly and appreciative to your face, but complain about you to your boss, really lame stuff like, "I felt like I was being schmoozed, but I don't know why"? I went out of my way to reassure this woman who was a little hesitant about having a new groomer work on her skanky, nasty-ass little dogs (one of our former groomer's clients). We had a nice chat, and I swear to god I did no schmoozing, other than being friendly and commenting on her family portrait. She seemed very friendly and thanked me for being so nice to her dogs. She scheduled another appointment and tipped me well. Then she calls bossman. She had no complaints with the service, just my schmoozing. The woman said I was....are you ready for this?....OILY! OILY?????? (insert enraged sputtering sounds here, along with your favorite profanity. I'm sure I used it...)
Then...THEN....after giving my bossman a ration of **** (which of course flows downhill and lands in my lap), she freakin' no shows! After the office called and confirmed THIS MORNING? You gotta be kidding me...I can't figure out if she's passive-aggressive or what. My only satisfaction (and it is admittedly petty, but it's all I have) is that there's not a chance she's gettin rescheduled before Christmas. Wash yer own damn dogs, ya loony...
And right after that - wham! 140 lb. lab! Shavedown! With a flippin 7f in reverse, in December, despite my pleas for at least a 5. Took me two hours...like grooming a waterbed mattress (and he farted the entire time he was in the van, lord knows what they're feeding that poor dog). No tip. Followed up by a pelted westie-yeti cross...
'k, I feel better...
Then...THEN....after giving my bossman a ration of **** (which of course flows downhill and lands in my lap), she freakin' no shows! After the office called and confirmed THIS MORNING? You gotta be kidding me...I can't figure out if she's passive-aggressive or what. My only satisfaction (and it is admittedly petty, but it's all I have) is that there's not a chance she's gettin rescheduled before Christmas. Wash yer own damn dogs, ya loony...
And right after that - wham! 140 lb. lab! Shavedown! With a flippin 7f in reverse, in December, despite my pleas for at least a 5. Took me two hours...like grooming a waterbed mattress (and he farted the entire time he was in the van, lord knows what they're feeding that poor dog). No tip. Followed up by a pelted westie-yeti cross...
'k, I feel better...
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