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I've had it with Andis! Are you having issues?

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  • I've had it with Andis! Are you having issues?

    I've used Andis clippers for as long as I can remember with exception of trying out a pair of Oster's that were a gift. I went back to Andis in a few weeks after the Oster's performance just wasn't what I wanted. Lately, I've noticed a lot of small issues with my clippers that are annoying but not catastrophic. I've had 3 blade locks in the past 6 months. I take very good care of my equipment doing all maintenance on schedule and cleaning regularly. I got fed up and decided to contact Andis directly and they more or less told me that I was going to have to either mail my clippers in with the warranty for servicing or pay for repairs AGAIN myself. They offered no solutions to my on-going issues or the issues my staff is having with theirs. I would like to know if anyone else is experiencing recurring mechanical issues with Andis Clippers, what the problems are, if they are on-going and how many times you've had to repair them. thanks in advance

  • #2
    Same here!

    I'm getting tired of poor quality and constant clipper repairs. I'm thinking of buying the wahl clipper(red one) I have a few friends who just bought them and love the feel, power and upkeep.

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    • #3
      Tell Andis about us

      You can tell them you commu nicate with many groomers on a chat board, not mention petgroomer specifically, and that you will notify us of their poor customer service.Remind them how loyal you used to be and that Laube or other companies may be your new supplier.They need to get on the ball, as Laube is big competition for the laggers. Laube makes the most efficient best CV clippers. I love my IVAC!The other xcompanies are in the dark ages IMO.

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      • #4
        I've used Andis for 5yrs. I've got 2 AGCs and both have had new cords, switches, and new motors. All this in the first year and half and I believe they've just turned 3. I had a AG 2-speed, but when it shot sparks out of the wall then burned the motor up I chunked them. I've had great luck with my Osters (only use them when I absolutely need them and at home. One pair I've got is over 25 yrs old.

        I would send them to back to the facotry, but make sure you've got a back up. You never know you could have brought the one lemon.

        You could always try a different clipper or manf.
        Never gonna know if you never even try

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        • #5
          I have Andis AG 2, the cord tangles relenlessly, the blade locks, it chatters for no explainable reason. I saw Andis last year at the Hershey and decideed to ask them about a few things I noticed with my Andis, I felt as though they talked down to me, suggested cordless cause their cord tangles puhh! The men were NOT helpful at all,I am not very happy with them I going to try an Wahl switchblade, I have a few extra bucks and am ready to order!!

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          • #6
            I only use the andis single speed. I found the 2 speed to be annoying, sometimes my grip would change and turn the clipper off. I have used oster, too heavy, wahl, after a while they vibrate too much, so I stick with Andis, they are light, quiet, and cheap.

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            • #7
              Sorry, I love my Andis!
              Scratch a dog and you'll find a permanent job. ~Franklin P. Jones

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              • #8
                I thought about going to the KM2 because they're lighter. Anyone have any experience with them? My wrists are small and the Andis with CV cord make them hurt after awhile.

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                • #9
                  I have had nothing but trouble with my Andis Powergroom. It loses power, runs at half speed, turns itself off, won't turn on, etc. Of course, I'd have to send it into Andis and have it fixed, at my expense, even though it's less than one year old.

                  If I had my way, I'd get my money back and buy a Laube.

                  (RevWind, my KM2 works like a champ, after many years.)

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                  • #10
                    I love my Andis too, but have had issues with the newest one. I sent it for warranty after getting reconditioned equipment back from pet edge (very aggravating). It was brand new and losing speed. They fixed it with a two week turn around. They did not however, give any explanation what was wrong with it, and now it has a cord that shorts out. Still that is better service than I have received from the above listed pet grooming supplier.

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                    • #11
                      I've never liked Andis clippers. I used Oster for years, then switched to the Wahl KM2. Love it! But I'd go back to the old Oster before I'd use an Andis.

                      If you notice the KM2 rattling, it's probably not the clipper. It's probably the blade. The socket needs to be adjusted. Other possiblities would be a worn drive lever or worn hinge...both of which will happen on any clipper. Replacing them is just part of routine maintenance.

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                      • #12
                        I have a set of Andis, the black 2 speed, that has never been a problem in 5 years, and the red set that has to be worked on about 2x a year. I have no problem with them. My laubes? I loved the lil laube lightening because it was easy on my wrists...broke down in less than 3 months and I've never used them since. Had them sorta repaired..same problem. laube is too high maintance for me...I love the Andis so far...Im considering an Ivac, but if the thing isnt any better than the other laubes I've used, I would be fightn mad!!

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                        • #13
                          I have the Laube micro mini (or mini micro?) but it's very light and fits right in my hand, I have small hands too. The only thing was when I first got it, I could see condensation in the casing, it was weird but they never messed up or anything and I havn't noticed it recently.I was thinking about getting an Andis clipper to do big strips in the summer and just have as a second pair, maybe I will re-consider!
                          Last edited by Sweetpea; 03-28-07, 05:09 PM.

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                          • #14
                            We use Andis Ultra and have had minor issues but considering how many dogs they have to cut on I consider them good clippers. I've done almost all repairs myself, it's easy really. I replaced the two speed switch on one and the blade lock on another. Took about 5 minutes, no big deal and I don't have to send the clippers away. Of course it's much easier when you have a working set to look at to see if you've gotten the part in correctly. We order parts from Ryans.

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                            • #15
                              I have 3 Andis, 2 Osters and a Wahl KM2. I hate the Osters and havn't used them in years. Way to heavy, the clippers themselves get burning hot if run to long, and the vibration makes my hand itch, which I find annoying as hell. I only use my Wahl for the big shavedowns because I can't seem to adjust to the feel of it. I love my Andis, but they do tend to need maintenance more often then any other clippers I've used. Which is why I have 3. LOL!! I've considered buying a pair of cordless Andis, but havn't gotten around to it yet. Laube is next on my list, along with the ivac. And a dozen other toys.

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