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  • Tipping the groomer??

    Hey there!

    So, I have a kind of weird situation where I work within a daycare/boarding facility and previously we didn't have full grooms just B&B. So over the last year or so we have been expanding to offer full service grooming with me managing it. Most places do a basic bath/nails if requested with the daycare or boarding and that is what we had offered however now that it is just me clients are getting professional results but I don't make tips. It's not actually a big deal as I have a good hourly wage and a set schedule but I have never found anyone else that has had a situation similar to mine.

    We're officially announcing that we are offering full service come April so I'm hoping that things may change. We are the first daycare in our area and have been here over 12 years so our clientele is huge and I could be making BANK with grooming on top of wage. Am I just being greedy?
    Has anyone been in a situation like this? Advice??

  • #2
    First off, tips should never be EXPECTED.....only APPRECIATED. I don't know how check out is done there but if you are not in front of the owner with the dog at check out, tips will be few or nonexistent. Just my 2 cents
    Ain't always easy to stand up for what is right.

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    • #3
      Well, tips are great! BUT the best tip , imo, is a repeat prebooked new client referring client. Tips will come. Allot of people have asked me over the last few months if tipping a groomer is a normal thing. I tell them tips are always appreciated but not expected. We are in the service industry. I do let them know that although I am the owner/operator and only person, I still pay myself a commission so that I can continue to educate myself and purchase the best products available

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      • #4
        Put up a sign that lets ever one it is ok to tip you if they want too. Your tips will go up by 50 percent if have a sign.

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        • #5
          Thanks for everyone's input !

          I know tips aren't expected (Very appreciated though!!) and I rarely am present at pick ups as I am usually in the tub/on the table/trimming nails when it happens which sucks because my favorite part is seeing how happy my clients are to see their dogs.

          I wouldn't feel comfortable with a sign, it would feel like asking for one which I am not ok with. I do appreciate your idea though!

          Maybe I'm over thinking it, perhaps my whole schedule will change once the promotion starts. I know what I can tell you, I don't think 20 nail trim days will happen as much when haircuts *hopefully* double lol.

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          • #6
            Originally posted by Moses View Post
            Well, tips are great! BUT the best tip , imo, is a repeat prebooked new client referring client. Tips will come. Allot of people have asked me over the last few months if tipping a groomer is a normal thing. I tell them tips are always appreciated but not expected. We are in the service industry. I do let them know that although I am the owner/operator and only person, I still pay myself a commission so that I can continue to educate myself and purchase the best products available
            ^^^this^^^ [emoji6]


            Sent from my iPhone using Tapatalk

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            • #7
              When y'all announce Will you have say as to appointment times/schedules?

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              • #8
                Originally posted by Moses View Post
                When y'all announce Will you have say as to appointment times/schedules?
                Appointments for haircuts will go strictly through me . Kind of like they do now, but only a few people who have specifically asked if I can cut know about it. That's why I hope the promotion helps, at least I have 5 loyal clients lol.

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                • #9
                  This just happened.....a first in 30 yrs. Lady was new to having a groom dog, after a bIt of confusion on her part and education on my part, she understood how most salons are ran. When she picked up her sweet lil dog, she ASKED if it was customary to tip the groomer (I am groomer/owner) I told her some tip some dont, tips are appreciated but not expected. She tipped me 10 beans and then asked if that was enough, lol. I told yes and it was very much appreciated. So maybe a discrete sign is not a bad idea in your situation OP.
                  Ain't always easy to stand up for what is right.

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                  • #10
                    Originally posted by Cyn View Post
                    This just happened.....a first in 30 yrs. Lady was new to having a groom dog, after a bIt of confusion on her part and education on my part, she understood how most salons are ran. When she picked up her sweet lil dog, she ASKED if it was customary to tip the groomer (I am groomer/owner) I told her some tip some dont, tips are appreciated but not expected. She tipped me 10 beans and then asked if that was enough, lol. I told yes and it was very much appreciated. So maybe a discrete sign is not a bad idea in your situation OP.
                    Good advice as always! Maybe I'll try and find a funny one because I'm pretty goofy/weird and I feel like it's more my style.

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                    • #11
                      Well since you are in charge of appointments make it a point to be available during checkout. At least for the groom only dogs. That is the best way to communicate to owners any suggestions or concerns. Show them that you really care. And yes a sign staring stating that tipping is ok . but never a tip jar

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                      • #12
                        Originally posted by Moses View Post
                        Well since you are in charge of appointments make it a point to be available during checkout. At least for the groom only dogs. That is the best way to communicate to owners any suggestions or concerns. Show them that you really care. And yes a sign staring stating that tipping is ok . but never a tip jar
                        Fantastic advice, thank you.


                        Sent from my iPhone using Tapatalk

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                        • #13
                          I took a picture of my pup with a $5 bill clearly visible in his mouth, put it in an eye catching frame and wrote "My First Tip!" on it. My pup actually looks guilty which makes it perfect. Anyway, that's my subtle way of letting folks know tipping is not offensive, and doing so with humor.
                          BTW-that "first tip" was from my sister-requested by me in lieu of paying me, with the amount chosen as a suggestion of an appropriate tip amount. Geez-put into words it sounds so calculating!

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                          • #14
                            Originally posted by poodlefeet View Post
                            I took a picture of my pup with a $5 bill clearly visible in his mouth, put it in an eye catching frame and wrote "My First Tip!" on it. My pup actually looks guilty which makes it perfect. Anyway, that's my subtle way of letting folks know tipping is not offensive, and doing so with humor.
                            BTW-that "first tip" was from my sister-requested by me in lieu of paying me, with the amount chosen as a suggestion of an appropriate tip amount. Geez-put into words it sounds so calculating!
                            Ha that's awesome!

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                            • #15
                              I hope it's OK that I'm bumping this thread up. I know it's old(er), but I registered because I wanted to share my experiences with this tipping matter.
                              I started grooming about 20 years ago. When I started out, times (aka money) were tough. Some weeks it was extremely disturbing to see what the total income was and wonder how the heck we were going to keep our bills (business and home) paid, so tips (even $1-$2) were so appreciated and could really add up during a busy week.
                              After a few short years, times got better and money (while not flowing freely) was in a much more comfortable position. Tips went from something that would make or break our grocery bill to a luxury.
                              Shortly after this time, a local charity that we always supported in whatever way we could got hit hard financially and needed donations desperately. We realized we could do without those extra dollars. Even though I'm deeply opposed to posting signs, we did post a sign that stated something along the lines of, "For the entire month of (I believe it was May), ALL tips will be donated to (X) charity to help with their recent financial burdens." Then we did what we promised and raised quite a nice sum of money for the charity. We were happy, the charity was happy, and the customers were happy. $1-$2 tippers stretched it to $5, and $5 tippers went to $10, etc.
                              After that, people who never tipped before tipped, and continued to do so even if it was just a dollar here, a dollar there, etc. We were pretty floored at their generosity. People are more apt to tip, I believe, if they believe you're sharing that luxury just a little bit.
                              This isn't set in stone, but it certainly was an eye-opener for us. Anyone struggling with this issue might consider this avenue. Some charities will give a person recognition in some small way if they donate a certain amount. If this is something someone might be interested in, it might be neat to state that a certain percentage of tips go to "X" charity and when the tips collect a large enough sum to be worthwhile, gladly accept that recognition. One local charity will take any sized donation and place your name (not the amount) on their monthly newsletter. A person could easily put something like "From the owners, staff, and clients of (business name)", so the tippers will feel as though they get a touch of recognition, too!

                              Also, another note on tips. Certain cultures and certain age groups (mainly the elderly) feel as though tipping the owner is an insult to their business and their income ("you must be struggling. Here, have some pity cash") and won't tip an owner no matter what, which is absolutely fine.

                              I hope these thoughts and ideas are helpful to someone, somewhere out there in internet land!

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