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pet food warning update "nutro co."

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  • pet food warning update "nutro co."

    As you may have expected, we are receiving an extraordinary number of inquiries both by email and by phone. We regret that we cannot immediately answer each and every inquiry, due to the volume, and are sending out this information in the interim to those of you who have taken the time to send Nutro an email inquiry.

    We also want to assure you that none of Nutro's dry foods, biscuits, or treats were affected by the recall and none are manufactured by Menu Foods.

    As a result of the Menu Foods North American recall of specific canned and small foil pouch ‘wet' cat and dog food, Nutro Products, along with many other pet food companies, has announced a voluntary recall on specific pet food products manufactured for it by Menu Foods. This recall applies to certain wet food only. No dry Nutro pet foods, biscuits or treats are impacted by this matter and no other canned or pouched Nutro products are involved in this voluntary recall.

    Nutro Products has engaged in this pro-active action out of an over abundance of caution for the health and well being of our customers' pets.

    The only Nutro products involved in this recall are:

    • Cat Pouch Products (Best by dates: December 03, 2008 through March 07, 2009);

    • Dog Pouch Products (Best by dates: December 03, 2008 through March 07, 2009);

    • Certain Dog 12.5 oz. Canned Products (Best by dates: December 02, 2009 through March 07, 2010).

    For a detailed list of specific products please go to and click on “Menu Foods Recall Information.”

    Consumers should immediately discontinue feeding these products to their pets.

    Menu Foods is a contract manufacturer that makes a portion of canned and small pouch foods for Nutro Products and many other pet food manufacturers in North America. Similar such voluntary recalls are being conducted by other involved pet food manufacturers in the United States and Canada. Menu Foods has indicated their recall is limited to “cuts and gravy” style pet foods in cans and pouches only.

    The voluntary product recall involves the immediate discontinuation of all sales of the involved products, removal of these products from retail stores, and the isolation of product in warehouses and distribution centers.

    It is worth noting that many Nutro employees feed our dry and wet foods to their own pets. We understand our customers' concerns and we regret the unfortunate situation caused by Menu Foods' recall. The health and well being of our customers' pets has always been our top priority.

    Please be assured that Nutro's products are 100% guaranteed and all returned product will be refunded.

    Nutro will be updating the www. website as more information becomes available.

    Additionally, Nutro customers may contact Nutro's Consumer Hotline at (800) 833-5330 for further information.

  • #2
    Thanks for this thread Hairdevil! I had been gone and hadn't heard a thing about the recall, so I was freaking out when I saw it on the news last night. I use alot of Nutro, but thankfully no can/pouch. Much needed info here - thanks again!!