A couple weeks ago I had a dog scheduled for a grooming. The owner called and said she is running late and if it would be ok if she still came in. I mean she called over an hour before her appointment. I don't mind that at all. She called ahead of time and yet she still made it on time. Then I had a dog scheduled to do at home. The lady called and said she was about 45 minutes away and was trying to make her appointment as soon as she could. She called an hour before her appointment. It was snowing and the roads were icy so I told her to drive safe and take it slow, that I didn't care if she was late as long as she stayed safe. Then she called again when she was 30 mintues away, they got caught behind a couple accidents and were hardly moving. She finally made it an hour after her scheduled appointment but I didn't care because she called and I told her to take her time and be safe instead of rushing.
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Originally posted by pamperedpups View PostLOL toomuchfun, I love it!
"Okay, here's your Client Report Card... and no, we're not talking about your dog!!! See here? It says you were FIFTEEN minutes tardy, AGAIN. That's the third time, Nancy, you know the rules! Get back there and start scrubbing kennels... go on now, hurry up!"If your dog is fat, you are not getting enough exercise!
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Too Funny!
Originally posted by pamperedpups View PostLOL toomuchfun, I love it!
"Okay, here's your Client Report Card... and no, we're not talking about your dog!!! See here? It says you were FIFTEEN minutes tardy, AGAIN. That's the third time, Nancy, you know the rules! Get back there and start scrubbing kennels... go on now, hurry up!"
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Originally posted by pamperedpups View PostLOL toomuchfun, I love it!
"Okay, here's your Client Report Card... and no, we're not talking about your dog!!! See here? It says you were FIFTEEN minutes tardy, AGAIN. That's the third time, Nancy, you know the rules! Get back there and start scrubbing kennels... go on now, hurry up!"
But I do like the sound of a client reward system. Like 10 % off a visit or something like that when they call ahead of time.Becky
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