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Regulars & Every So Whenever

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  • Regulars & Every So Whenever

    Hi!!!

    Who has how many of what?

    How many regular clients do you have? (Every 8 weeks or less)

    How many slots do you have for new clients on a say weekly basis?

    How many "dog gets groomed no more than 4 times a year" for example do you have?


    Thanks
    Erica

  • #2
    I would say 80% of my clients are pre-booking 4 weeks or less. I'm in my own salon now, with a full time groomer and bather, so I am taking on more new clients every week. When it was just me, about 95% of my clients were regular.
    Now I can take those that call in, not just those that are referrals like I used to do.

    I'd like to get the number back up to 90%. Gotta work on those new ones!

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