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I was touched

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  • I was touched

    A customer, well-to-do and very busy had her maid give me money for the every three week groomed dog last time. The maid asked how much, and I said my price. The maid gave me the price, understandably. But I felt bad as I left knowing the owner always gave me a ten dollar tip. Well I boltstered myself up saying to myself it was certainly good money, lovely dog and I do charge enough. So I called today to remind the woman of tomorrow's visit, and the busy woman said, "How much did the maid give you?" I informed, and she said sorry, it should have been the amount with the ten dollar tip, and that she'd take care of that visit, and to always tell the maid the higher price.

    I was touched that this so involved woman thought to check weeks later and to make sure I get the money she wants me to have. Also gave another plus reason to do reminder calls.

    I LOVE my customers.
    Money will buy you a pretty good dog but it won't buy the wag of it's tail.

  • #2
    That is so nice. There really are a lot of thoughtful clients out there.


    • #3
      I have one client like that, she's the best. Ruby comes in every month for her groom. During Christmas she got a red feather boa.

      Tammy in Utah
      Groomers Helper Affiliate