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  1. #1
    Join Date
    Dec 2006
    Location
    Washington state
    Posts
    8,006

    Tech House Call Groomers Calling Themselves Mobile Groomers

    Is this an issue or not? I have noticed 3 examples in the media in the last month. Here is one:
    https://triblive.com/local/valley-ne...mper-your-pet/

    She charges $5 plus mileage. I see in the picture she is grooming in the home, no mention of a mobile vehicle.

    Like I said, is this an issue or not with anyone?
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  2. #2
    Join Date
    Dec 2007
    Location
    Humboldt
    Posts
    2,697

    Default

    Not as long as they are not saying they have a van or trailer. But I would choose to be more clear in my advertising. Your business name says mobile grooming many customers wouldn't think the dog or cat is going to be groomed in owner's home. If they got there and then wanted to groom in my house I wouldn't like that. I wouldn't want hairs from clipping in the air, or to clean up, or using my tub. That's me. So as long as they make it clear ahead of time, no issue.

  3. #3
    Join Date
    Sep 2010
    Location
    Everywhere
    Posts
    10,650

    Default

    I don't think the general public knows the difference
    Ain't always easy to stand up for what is right.

  4. #4
    Join Date
    Jan 2014
    Posts
    2,135

    Default

    Quote Originally Posted by Cyn View Post
    I don't think the general public knows the difference
    I agree, but, if they have been using mobile services for some time might be an issue. Hopefully the groomer is checking with new customers if grooming in the house about what they are doing.

  5. #5
    Join Date
    Feb 2015
    Location
    Capital Region, NY
    Posts
    1,735

    Default

    For the very short time I ran my own "in house" business I always promoted all the same benefits that you recieved from mobile like cage free, no travel if yoyr dog gets car sick etc. I also never said I was "mobile" though and always put owners supplied tub, towels & shampoo. My prices reflected this as I was about $10-$15 cheaper than the local salons. I did charge a mileage fee though of $5.

    I guess it semantics. Technically going to someones house you are "mobile" but if you are going to claim that you should be very spexific on what that means for you particular services.
    It's not what you look at that matters; it's what you see.
    Henry David Thoreau

  6. #6
    Join Date
    Apr 2018
    Location
    California
    Posts
    245

    Default

    I think she would do better to say house call not to confuse people that have used mobile vehicle groomers. But whatever, the world will go on.

  7. #7
    Join Date
    Jun 2011
    Location
    Northern NV
    Posts
    4,966

    Default

    Ugh. We have a local groomer who says she is mobile. She's not. She does house call nails and anals, that's it. It drives me crazy. I had to question her a thousand times, and tried and tried to explain the difference to her, but nope. She still says she's a mobile groomer. Then people say can you come groom my st bernard, and she says, oh no, I don't do grooming at your house just nails and anals. If you want grooming you have to come to my house.

    So yes, it bothers me.

  8. #8
    Join Date
    Apr 2012
    Location
    Kansas
    Posts
    898

    Default

    In our industry we know she is not mobile. Some of the public doesn't but some million of pet owners do. Ugh is right.

  9. #9
    Join Date
    Apr 2012
    Location
    Kansas
    Posts
    898

    Default

    You must be kidding another house groomer did the same thing in our paper. Not worried about one iota I am too busy.

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