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  1. Replies
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    The lady with the StPoo and little dog was...

    The lady with the StPoo and little dog was charged 1/2 price the first time after the fee went into effect and the full price the second time. The third time she finally showed up and dogs had...
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    I just stumbled on this old thread of mine so I...

    I just stumbled on this old thread of mine so I thought I'd update. I started doing one day a week where all dogs drop off in the morning and pick up at end of day. Of course the people who don't...
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    How about doing a blog? Maybe you can get a spot...

    How about doing a blog? Maybe you can get a spot on PetGroomer.com. There is probably interest; it's just that the internet has made everyone want information for free.
  4. I can confirm that it is worth the money. I told...

    I can confirm that it is worth the money. I told my accountant about it when I was talking to her about starting my business and she said to get it sooner rather than later. I used it when I...
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    Just saw this thread. I have an Airedale who...

    Just saw this thread. I have an Airedale who lived with the breeder for 8 years and I don't think she was stripped or clippered very often. I've had her 3 years and people are just now starting...
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    Yes, things have been uphill from that day. If...

    Yes, things have been uphill from that day. If not, I'd be on a different forum. :) The dog that I "missed a spot" on came in two weeks later and the spot was where I left a little hair to try and...
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    An OES doodle is called a Sheep-a-doodle and as...

    An OES doodle is called a Sheep-a-doodle and as we all know since they are doodles they don't mat...they pelt. :) The one I groomed at about 1 year of age had the disposition of a Sheepdog and...
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    My lights that replaced the tubes are in a strip....

    My lights that replaced the tubes are in a strip. It looks like a tube with the little lights in it.
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    I switched the tube fluorescent bulbs in my front...

    I switched the tube fluorescent bulbs in my front room and grooming room to LED because I got tired of the old tubes not working for one reason or another. I bought the 5000 (brightest). I haven't...
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    Any idea why the new groomer didn't last? I...

    Any idea why the new groomer didn't last? I forget, were her prices really low?
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    'I ( meaning the groomer ) have a legal...

    'I ( meaning the groomer ) have a legal obligation to attend to the clients needs.
    But you told her she is NOT your client any longer. :)
  12. I did and the bank was impressed. :)

    I did and the bank was impressed. :)
  13. Not that it really matters with this client but...

    Not that it really matters with this client but though I'd say I had a new client tell me that her husband is an attorney and he told her not to sign a contract without him first looking it over. I...
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    That's what I'm thinking. If she truly thinks...

    That's what I'm thinking. If she truly thinks you caused this to her beloved pet, she will not be too busy to reply to you. And, she would go to the vet without it being suggested by you.
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    When a client is 15 minutes late I call and leave...

    When a client is 15 minutes late I call and leave a message saying "I have Chloe scheduled for 9:00. I'm calling to see if you are on your way of if we need to reschedule." If they are in fact on...
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    "People be wacky." And double wacky when it...

    "People be wacky." And double wacky when it comes to their pets. :)
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    When the client ignored you it was probably...

    When the client ignored you it was probably because she didn't want to be talked out of a shave, not because you are young.
    When she suggested coming back in two weeks it was probably because that...
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    Thanks Cyn. Both good ideas.

    Thanks Cyn. Both good ideas.
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    Just to clarify, the Grandaddy has filters on the...

    Just to clarify, the Grandaddy has filters on the front and back and they are easy to take out. I wash them at the end of each day. The problem is that while drying a dog they get covered with...
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    Dryer for big hairys

    My Grandaddy dryer has been burning up brushes in the back motor. I can't find anyone who can tell me why. The manufacturer suggested I am installing the brushes incorrectly. I suspect the problem...
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    My salon used to be a shed. It is 20 x 20. I...

    My salon used to be a shed. It is 20 x 20. I like that it is not connected to the house.
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    Just a thought, separate businesses may create...

    Just a thought, separate businesses may create competition between the two of you. If you already work well together, keep it that way and give him the dogs he can do well.
  23. Thread: Charging Hourly

    by BeeJL
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    My prices are based on hourly but the clients...

    My prices are based on hourly but the clients don't know that. If they did, they would question me on how long I took and/or expect me to rush through. I allow wiggle room when I give a pick up...
  24. Great idea Itza!

    Great idea Itza!
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    I think you all are right. It was a full moon....

    I think you all are right. It was a full moon. :)
    But I think I will institute one rule: If you can not make your pre-scheduled appointment for drop off and/or pick up, you have ONE other chance...
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