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  1. #1
    Join Date
    Jan 2007
    Location
    danbury,ct
    Posts
    2,869

    Default Must Have Grooming Forms Online Workshop

    Back when I was a baby groomer, a client walked into the shop with her two dogs. I had the client cards already out and knew what to do!

    Client: You’re new. Is Katie here?
    Me: No, unfortunately she is no longer working here.
    Client: Ok, do the same thing as last time.

    As a new groomer, I didn’t want to make mistakes. I noticed that the German shepherd looked like its coat had been clipped short in the past. The card read a 4 clip. That made sense. However, the American Eskimo was in full coat, but the card read 7-skin (Uh-oh cue horror movie music.)

    Me: Are you sure you want to go that short on your American Eskimo?
    Client: Yes, exactly what you did last time.

    I had the foresight to have her sign the matted release form. Though it was obvious she seemed confused to do so.
    It turns out, the card really read 7 skim. When the client came to pick up her dog, she was expecting a light trim. What she got was a shaved dog. Needless to say, the client was very unhappy. Fortunately for me, this was well before the advent of social media.

    I failed on so many levels. I am now a wiser groomer and have instituted measures to prevent this from happening again.
    Over the years I have tweaked and fine-tuned my grooming forms and checklists. In fact, it has defined my professionalism in the eyes of my clients. They know what to expect. They know what my policies are. There are never any surprises or hurt feelings. I have set clear boundaries.

    The goal of this workshop is to acquaint the groomer with the forms and checklists needed to establish boundaries and professionalism with our clients. This online workshop includes templates for 9 checklists covering:
    • Animal Injuries
    • Motor Vehicle Accidents
    • Break-ins
    • Lost Pet
    • Death of Pet
    • Cleaning Protocols
    • Pet First Aid Kits
    • Bleeding Injuries
    • Important Numbers

    And 13 forms and waivers covering:
    • What To Expect
    • Terms of Service
    • Cats
    • Snout To Tail
    • Flea and Tick
    • CPR
    • First Aid
    • Guardianship
    • Matting
    • Senior Pet
    • Aggressive Pet
    • Report Cards
    • Detailed Invoice

    Date: Sunday, September 16th

    Time: 6PM EST

    Just $47 Right Now!

    https://www.pawsitiveed.com/must-have-grooming-forms/

    Free to Pawsitive Educational Training members.

    https://www.pawsitiveed.com/must-have-grooming-forms/


    All workshops are recorded for your future use.
    Certified Master Pet Tech Pet CPR, First Aid and Care Instructor
    "Compassion will cure more sins than condemnation." Henry Ward Beecher US Congregational Minister 1813-1887

  2. #2
    Join Date
    Feb 2010
    Location
    Socal
    Posts
    1,976

    Default

    I missed this, interesting.

  3. #3
    Join Date
    Jan 2007
    Location
    danbury,ct
    Posts
    2,869

    Default

    It's available as a recording via the same link and I'll be doing this class at the New England show.
    Certified Master Pet Tech Pet CPR, First Aid and Care Instructor
    "Compassion will cure more sins than condemnation." Henry Ward Beecher US Congregational Minister 1813-1887

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