I'm not techy either! I call myself a technosaur. My son is awesome.. so he did all these things to my phone.Thank you for the info Woofus. Yes, I am positive I had it encripted and all settings were right. I am not techy in the least but I went over it with my cell server so they would be right, lol. Dont know anyone techy to root my phone ( dont know what root my phone means either, lol) Thanks again for your replies!!!!!