Routing/Scheduling Software

[Phat Dawgz]

Anyone using Smart Service by My Service Depot? I am a new mobile groomer and looking for a program that both integrates with Quickbooks and has Geo-aided scheduling. The company president claims to have over 1400 mobile grooming customers but I have not found anyone using it. Please speak up if you use it and like it or had negative experiences.

Thanks,

David @ Phat Dawgz Mobile Grooming

[Downtowndogs]

never heard of it and I did a ton of research on this topic. Maybe the company meant they have one groomer using it with 1400 clients..

[fireislandmuffin]

I haven't heard of it either and have been researching software for dog grooming and appointment making for months.

ask him for a list of company names - even a short list would help.

I'm interested if it works.

I keep thinking about using storevantage.com so my clients can book their own appointments online but with routing it's a problem. They say I can add a field that could determine which available appointments they see. I added a neighborhood field and thought I could force clients of one neighborhood to book on the same day and clients of another to book on a different day and so on. Or maybe I want to be in my neighborhood for the first appointment of each day - or maybe even the first and last appointment of each day. I don't know. I just don't want to have to shlep uptown and them downtown and then uptown again.

[Phat Dawgz]

I am mostly interested in the geographic scheduling aspect of their software and the fact it self populates data to quickbooks.

OK so I asked for references and they only gave me one. It is an Aussie Pet Mobile in CA. I would like to add a few vans down the road but for now there is just one to schedule. I really do not think that is a good reference because I'm sure that they are booking appoints for multiple vans (more than 2-3). I will contact the reference but I want to get some feedback beforehand. I also am asking for a reference that started using their software with just one unit. My concern is their software may be overkill for a groomer working for herself. I believe if I had a fleet with a full time dispatcher It would be a no-brainier. Please go ahead and shoot me your questions/concerns.