Ok, so I am going to start grooming in my home. I am going to significantly raise my prices. I will have mostly ALL NEW clients, as I am not legally allowed to take my clients from the animal hospital (no worries, the important ones will raise Cain and they'll make it over), so I get to start fresh. Hospital clients that follow me will experience a price increase but not as dramatically as new clients.
Ok, so here is my question:
HOW do you do it? My schedule now is ONE morning drop off time, and ONE noon drop off time. I am thinking of doing things differently at home to eliminate the morning "rush" and to offer a more personalized service for my higher prices.
So, do you really get people just one at a time, in the middle of the work day? I am in a residential neighborhood, but I know Michelle Evans does it at home (top level grooming competitor for those who don't know her) but she's really busy and I don't want to bother her with my questions.
What if they can't come pick up right away?
What if they are running late?
Basically, I'd like to know how you run it...
Tammy in Utah